Privacy Policy

 Ancera, LLC's ("Ancera," "we," "us," "our") policy is to respect and protect the privacy of our users. This policy statement tells you (“you”) how we collect information from you and how we use it. We are committed to securing data that we collect concerning you  and complying with applicable data protection and privacy laws. We maintain internal customer information privacy policies and use technologies designed to safeguard your information and communications from unauthorized intrusions and access.

Personal Information

Ancera may request personally identifiable data from you ("Personal Information"), which may include your name, address, phone number, and e-mail address. Ancera only collects Personal Information when you voluntarily submit such information to us. This Privacy Policy does not apply to any software applications or products sold, licensed, or distributed by Ancera. Specific Ancera software applications may collect and report to Ancera data or information. The terms and conditions regarding any software application shall be outlined in the separate software license agreement for such software application.

Use of your Personal Information

Ancera uses the Personal Information you submit to improve our website's content and serve you more effectively. For example, when you submit Personal Information under the site section "Contact Us", we will use your Personal Information to respond to your requests. Ancera also uses the Personal Information to improve our website to serve your needs better. Most of the Ancera site does not require you to submit any Personal Information to use and enjoy our website.

We may disclose personal data that we collect or you provide as described in this Privacy Policy: (a) to our subsidiaries and affiliates; (b) to contractors, service providers, and other third parties we use to support our business – these entities provide IT and infrastructure support services; (c) to a potential or actual buyer or other successors in the event of a planned or actual merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Ancera's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by Ancera about our Sites' and Services' users is among the assets transferred; (d) to fulfill the purpose for which you provide it; (e) for any other purpose disclosed by us when you provide the information; and (f) with your consent.

We may also disclose your personal data: (x) to comply with any court order, law, or legal process, including to respond to any government or regulatory request; (y) to enforce or apply our terms of use or terms of sale and other agreements, including for billing and collection purposes; and (z) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Ancera, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Retaining Your Personal data

We will retain your personal data for the entire time that you keep your account open. After you close your account, we will take steps to ensure that the personal data that we hold about you is retained for only as long as it is necessary for the purpose for which it was collected or any legal requirement. We apply criteria to determine the appropriate retention period for different categories of personal data that we hold about you. For example, we will keep information necessary to protect us in a legal claim up to 7 years after termination of the contract. After this period, it will be deleted to the extent reasonably possible and in compliance with our data retention policies. We will keep data that has been aggregated or otherwise rendered anonymous in such a manner that you are no longer identifiable indefinitely.

Cookie Technology

Ancera also collects non-personal information through "cookie" technology. A cookie is a coded piece of information stored on your computer, which identifies your computer when visiting our website. Your web browser may store cookies on your computer so that your preferences are saved when you are visiting a particular site. Cookies do not contain any Personal Information, cannot profile your system or obtain information from your computer.

Your Acceptance of These Terms

By using this site, you agree to the terms set forth in Ancera Privacy Policy. Ancera reserves the right, at its discretion, to change, modify, add, or remove portions of this policy at any time. Please check this page periodically for any changes. Your continued use of this site following the posting of changes to these terms will mean that you accept those changes.

Ancera policy is to respect and protect the privacy of our users. This policy statement tells you how we collect information from you and how we use it.